frequently asked questions

Frequently Asked Questions

The Frequently Asked Questions on this page may change over time.

How will my orders be shipped?

Upon the payment confirmation, we will process your order within 1-2 days and items will be shipped via LBC Courier.

Do you accept bulk orders?

Yes, we do accept bulk orders. You can contact us through our contact page. The best way to contact us for bulk orders is via direct message through our Facebook page and mobile number.

Do you ship outside of Cagayan de Oro City?

Yes, we do cater orders outside Cagayan de Oro City.

Do you accept meet up?

Yes, we do accept meet up but it is limited within Cagayan de Oro City only. Furthermore, meetups will occur once payment confirmation is done.

Do you offer personalized orders?

Yes, we do offer personalized orders. We will discuss the process and details with you and upon agreement, we will then start processing your orders.

How much is your shipping fee?

Our shipping fee depends on your order. The standard, flat rate shipping fee is 125 PHP. We base all our shipping fees on LBC. If you would like to know the other shipping fee rates, check it here.

Are the ingredients sourced within Cagayan De Oro City?

As much as we wanted to, there are some ingredients that are not available in the city. One thing is for sure, we do not add harmful chemicals, fragrance, and fillers in all of our products.

We will do our best in providing updated frequently asked questions.